We are an ISO 22000:2005 and HACCP certified company. Our food, hygiene and quality standards set up a new benchmark in the Industry.
HSE (Health, Safety and Environment) is our most important operational priority in which:
- Strict Standard Operating Procedures for cleanliness are followed
- We conduct regular training of employees
- Regular Audits and Visits are conducted
- Specification Manuals (Purchase and Food Safety) are available at sites
Other HACCP certified procedures that we follow are:
- Proper Raw Material Storage
- Temperature Control
- Food Sampling
- Waste Segregation
- Food Safety Guidelines given by FSSAI (Food Safety and Standard Authority of India)
- Employees’ Health and Hygiene
- Safe Food Handling
- Ingredient and Product Temperature Management
- Pest Control Standards
- Prevention of Cross Contamination
Site Manager’s Daily Walk through
Daily Checklists are filled up every day by the Site Manager at the beginning of his/her duty hours. All site areas are thoroughly checked and remedied immediately, if required. Proximate actions are taken against non-complainant issues and are logged in the checklist.
Daily Food Testing
This is ensured that the quality & appeal of the food served to the customer is in line with contractual requirements & SHPL standards. This SOP is in the form of a food testing record & the Chef writes significant remarks noticed during the food testing techniques on a daily basis.
Pre-Food Service Setup
Certain actions are taken on a daily basis before beginning of any meal service at the site. This ensures that standard procedures, service styles, area set- up, merchandising and controls are in line with SHPL standards. Hygiene is a chief concern to SHPL. This process refers to filling up of a comprehensive checklist on a fortnightly basis to ensure proper hygiene & protection in different areas at the site. QSHSE department is liable to monitor the contents & relevance of the checklist.
Daily Staff Briefing
Through proper briefing session’s team is updated on a daily basis about events, important visitors, changes in scope, procedures related to their task or work-place. All key points, information, queries & notes are prepared & documented in the format for future reference.
Inter-departmental meetings are conducted once a week & staff meetings are performed once a month where the status on action plans and issues are discussed & addressed. At the end of the meeting action plans & responsibilities are agreed upon and communicated to the entire management.