Why Us

We are an ISO 22000:2005 and HACCP certified company. Our food, hygiene and quality standards set up a new benchmark in the Industry.

HSE (Health, Safety and Environment) is our most important operational priority in which:

  • Strict Standard Operating Procedures for cleanliness are followed
  • We conduct regular training of employees
  • Regular Audits and Visits are conducted
  • Specification Manuals (Purchase and Food Safety) are available at sites

Other HACCP certified procedures that we follow are:

  • Proper Raw Material Storage
  • Temperature Control
  • Food Sampling
  • Waste Segregation
  • Food Safety Guidelines given by FSSAI (Food Safety and Standard Authority of India)
  • Employees’ Health and Hygiene
  • Safe Food Handling
  • Ingredient and Product Temperature Management
  • Pest Control Standards
  • Prevention of Cross Contamination

Our SOP’s

Site Manager’s Daily Walk through

Daily Checklists are filled up every day by the Site Manager at the beginning of his/her duty hours. All site areas are thoroughly checked and remedied immediately, if required. Proximate actions are taken against non-complainant issues and are logged in the checklist.

Daily Food Testing

This is ensured that the quality & appeal of the food served to the customer is in line with contractual requirements & SHPL standards. This SOP is in the form of a food testing record & the Chef writes significant remarks noticed during the food testing techniques on a daily basis.

Pre-Food Service Setup

Certain actions are taken on a daily basis before beginning of any meal service at the site. This ensures that standard procedures, service styles, area set- up, merchandising and controls are in line with SHPL standards. Hygiene is a chief concern to SHPL. This process refers to filling up of a comprehensive checklist on a fortnightly basis to ensure proper hygiene & protection in different areas at the site. QSHSE department is liable to monitor the contents & relevance of the checklist.

Daily Staff Briefing

Through proper briefing session’s team is updated on a daily basis about events, important visitors, changes in scope, procedures related to their task or work-place. All key points, information, queries & notes are prepared & documented in the format for future reference.


Inter-departmental meetings are conducted once a week & staff meetings are performed once a month where the status on action plans and issues are discussed & addressed. At the end of the meeting action plans & responsibilities are agreed upon and communicated to the entire management.